It is easy to retrieve your login details if you have lost or misplaced them. All you need to do is go to the members login page here:
You then need to enter the email address into the login form (this must be the email address that you used on the order form when you became a member) and then click on the 'Forgot Password' Link. The system will then send your username and password to your email address.
If you see a message 'MSG_SORRY_EMAIL_NOT_FOUND' then this means that you have either not yet become a member or you have entered a different email address than you used when you signed up. You must enter the exact email address that you used on the JVZoo order form.
If you are still having problems and can't get your login details then please create a support ticket in this helpdesk and one of our support team will get you sorted out asap.